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Track Your Order


Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from sales@freeoneday.com with your tracking number included in it. Depending on the product ordered, the email could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

For STANDARD Shipping:

  1. Visit the website: 
    1) http://www.17track.net/ or 
    2) https://global.cainiao.com/ 
    1. Enter Your Tracking Code, provided in the Shipping Confirmation Email.
    2. Click the “Track” Button

      For EXPRESS Shipping:

      1.Visit https://tools.usps.com/go/TrackConfirmAction_input

      2. Enter your tracking number provided in the Shipping Confirmation Email

      3. Click the track button

      Things to Keep in Mind:

        • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
        • For any further assistance, don’t hesitate to e-mail us at sales@freeoneday.com and we’ll be more than happy to assist you.

      What are the shipping times?

      It takes around 24 to 48 hours for the order to get processed. After your order has been processed, it takes around 7 to 14 business days for the item to be delivered.  There can be delays beyond our control such as customs and postal service delays. 

      COVID-19 UPDATE: Due to the impact of COVID-19 pandemic, logistics and transportation have been slowed down globally. Hence, your order delivery might be further delayed 5-10 business days. We appreciate your patience and support during this difficult time.

      Happy shopping